What okbaju stores when you open an account
Signing up on okbaju asks for five things: your full name as printed on your National ID, a mobile number, your date of birth, your district and a password. That is the minimum needed to open a Taka account and to confirm later that whoever withdraws is the person who registered. Nothing is written down before you press the sign-up button, and nothing is taken from your phone without you typing it.
| Record | What it holds | How long okbaju keeps it |
|---|---|---|
| Profile | Name as on your NID, date of birth, district, mobile number | While the account is open, then the record-keeping period set by Bangladesh financial rules |
| Payment trail | bKash, Nagad, Rocket and Upay transaction IDs, amounts, timestamps | Until the payout records for that year can be closed |
| Play history | Rounds played, bets placed, bonuses claimed and wagering progress | Long enough to settle a disputed round or a bonus check |
| Login signals | IP address, handset model, okbaju app version | A short rolling window used for fraud checks |
| Chat transcripts | Your live chat messages with our support team | Until the ticket is closed and reviewed |
Anything not on this list is not needed to run an okbaju account, so we do not ask for it.
Why we keep your bKash and Nagad records
Mobile wallet payments leave a trail that only the wallet operator and okbaju can see. We store the transaction ID, the amount and the time so a deposit made late at night can be matched to your balance within the three minutes we aim for. If money arrives without a matching account, the same trail lets the cashier team find it and place it correctly.
We never ask for your bKash PIN, your wallet password or a screenshot of your wallet balance. Not at registration, not at deposit, not at withdrawal. Any message that requests those things is not from okbaju, and you should report it through live chat the same day.
Device data, cookies and the okbaju app
On the website we set a small number of cookies. One keeps you signed in, one remembers your language choice, and one counts which lobby tiles get tapped so we can fix the ones nobody touches. Clear them from your browser whenever you like; you will simply need to log in again at okbaju.
The okbaju app for Android, version 2.3.14 and 36 MB, asks for storage access to save its next update and network access to reach the game servers. It does not read your contacts, your photo gallery or your text messages. Uninstalling removes the local cache but not your account record, which stays on our servers. Android 6.0 or newer is required to install it.
Who inside okbaju can see your file
Access is not open to the whole company. A support agent sees your name, mobile number and ticket history. The cashier team sees payment records. The risk team can read play history when a withdrawal is flagged for review. Game studios such as Playtech, JILI, PG Soft, KA Gaming, FA Chai and Sexy Gaming receive round data with no name attached to it.
We hand records to a regulator, a court or a law enforcement officer only when a written request arrives that we are obliged to answer. We do not sell player lists, and we do not pass your number to tip sellers or to other betting brands.
How long records stay on okbaju servers
Two clocks run side by side. Payment and identity records stay until the financial record-keeping period closes, because a tax query or a payment dispute raised much later still needs them. Cookie identifiers and marketing preferences are cleared far sooner, usually once the campaign that collected them has ended.
If you close your account, the profile is locked and hidden from staff tools the same day. The financial layer stays until its own clock runs out. Ask the data team which of the two applies to a particular record and you will get a straight answer.
Your choices: correct, export or delete
You do not need to give a reason to look at what okbaju holds about you. Open live chat, say you want a copy of your data, and the request is logged with a reference you can quote later.
- Ask in live chat Send the request from the account you want to review, or give the mobile number registered to it.
- Confirm it is you Upload one photo ID from the list we accept: National ID card, passport or driving licence.
- Pick the outcome Choose a correction, a portable export of your play history, or deletion of what we are allowed to remove.
- Read the written reply The answer lands in the same chat thread, and a deletion takes effect as soon as the record period allows.
One limit on deletion. Records backing money that moved, meaning deposits, withdrawals and bonus wagering, cannot be erased early. Everything else, from cookie identifiers to old chat transcripts, can go once you ask.
Keeping your okbaju login secure
Passwords are stored hashed, so no member of staff can read yours. Traffic between your phone and our servers travels over TLS. A login from an unfamiliar district triggers a one-time code to your registered number before the session opens.
What we cannot protect is a password you share or reuse. Use something you have not used on another site, and set a withdrawal lock in your account settings if you usually keep a balance. If your handset is stolen, tell live chat at once so the account can be frozen before anyone reaches the cashier page.
Under 18s and links to other sites
okbaju accounts are for adults. We check the date of birth you enter and may ask for a document if the age looks wrong; an account found to belong to a minor is closed and the balance returned through the original payment channel. Parents who spot a young player using a shared phone can ask live chat to freeze the account while it is looked into.
Our pages link to game studios and payment operators. Once you leave okbaju.vip, their own privacy rules apply and we cannot answer for how they store data. Read their notice before you hand anything over.
Asking the okbaju data team a question
All privacy questions go through one door: the live chat on this page, open around the clock, or the help centre menu. Start the message with the words "data request" so the agent routes it to the right queue. We reply in English and in Bangla.
If an answer does not settle the matter, ask for it to be escalated to the data protection lead. The escalation is logged and you get a reference number to quote if you follow up weeks later.
When okbaju revises this page
This page changes when the way we handle data changes, not on a fixed calendar. New wording replaces the old at this URL and the revision date under the title moves with it, so you can tell whether what you are reading is current. Where a change affects how deposits or withdrawals are checked, we also post a note in your account message box. Continuing to play after a revision means you accept the revised text.